Autopsien des Alltäglichen
Donnerstag, 18. Februar 2010
Shops not to buy from
I am really annoyed today.

Not even two months ago I went and bought a karaoke game in one named shop here in Qatar as a gift for my daughter. Either to give her for Christmas or for her birthday. Christmas turned out to be quite successful and rich for her (especially in presents) so we kept the present until last week.
Last week we then gave her. She was so excited when opening, but as we tried to get it running, it did not work. Luckily I still had the receipt and went back to the shop. But what to hear?

"Sorry, Sir, but you bought this item in December. And we cannot exchange or refund it. It says that we have a 7 days (!) refund garantee." Although they tested it and could reproduce the fault easily, there was neither an offer to repair the kit, nor any offer of price reduction or exchange.

At least I know that I will never again buy something at SAQR, Doha, as their way to keep customers happy exceeds after one week.

So if you buy something there and it turns out to be broken after 8 days - bin it. Regardless how much money you spent and what the normal warranty time (usually 6 months minimum) is.

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